Support

We're here to help you get the most out of Closer. Whether you have questions, feedback, or need assistance with any aspect of the app, we'd love to hear from you.

Frequently Asked Questions

How does Closer protect my privacy?

Your privacy is our top priority. We use end-to-end encryption for sensitive data, and we never sell your personal information. Read our Privacy Policy for complete details.

Can I delete my data?

Yes, you can delete your account and all associated data at any time through the app settings. You can also contact us directly to request data deletion.

Is Closer a replacement for couples therapy?

No. Closer is designed to complement—not replace—professional relationship counseling or therapy. If you're experiencing serious relationship challenges or mental health concerns, we encourage you to seek help from qualified professionals.

How do I cancel my subscription?

Subscriptions are managed through the Apple App Store. To cancel, go to your iPhone Settings > Apple ID > Subscriptions, then select Closer to manage or cancel your subscription.

I found a bug. How do I report it?

Please email us with a description of the issue, including what you were doing when it occurred and any error messages you saw. Screenshots are helpful too!